Monday, 19 September 2011

NETGEAR WGT624NA Wireless G Firewall Router


Super-G Wireless router improves your wireless speed and range

4-port switch delivers twice the speed and four times the coverage of the standard Wireless-G protocol

Configurable for private networks or public hotspots

Double Firewall protection to defend your computer from external hacker attacks

Device measures 6.9 x 1.1 x 4.7 inches (WxHxD)



This review is from: NETGEAR WGT624NA Wireless G Firewall RouterA month ago I bought the Netgear WGT624 Version 2 wireless "Super G" router, on the basis that it was affordable and that Netgear had always given me good service. Having professionally installed networks in the past, I have always been happy with Netgear's commercial products and was expecting this one to be the same quality. The router was super easy to install and set up, their setup wizard was great, and when it worked, the router was blazing fast. I only got to use the cable connections, never got time to setup a wireless connection. As other reviewers have said, it was setup and running within five minutes of plugging it in.***CAVEAT*** - It worked GREAT for two days, then began to randomly drop the LAN connections, resulting in the dreaded "Network Cable Unplugged" message (search for "netgear wgt624 network cable unplugged" or search Netgear's forums for pages of similar complaints with no resolutions). This got worse, beginning at a few times per day, finally getting down to every few minutes - it now only worked a few times per day! After a week of swapping NIC's, cables, and confirming settings, I finally broke down and e-mailed Netgear tech support - who was kind enough to reply after two days with the same things I had already tried (confirm settings, hardware reset, update firmware, etc.), and a request for more detailed system info if the problem persisted. Even with the most current firmware release, it would not work reliably - so I sent them back every detail they had requested but got no response after a week.When I finally called them, I got their tech support department in India who confirmed that I was eligible for free tech support (they only offer it for 90 days from purchase, then you have to pay) and then began to go over the e-mails we'd swapped. After 10 minutes with no luck, he suggested that I try the Beta version of the firmware release, AND that this beta version would void my Netgear warranty. After making this suggestion, he said goodbye and hung up in the middle of the conversation. When I immediately called back to India, I got a different tech and was told that I was already out of the 90 day free tech support period (I bought the router a month ago mind you) and that I would have to pay for any support or to get the router replaced under the warranty. After some argument, he finally agreed to help me, but found that the router was indeed defective - and pointed out that there is a known problem with these particular models and he could not guarantee that a replacement would work any better.In order to get the router replaced under the warranty, I would have had to fax or mail my receipt to India (not a toll free #), and wait a week for them to confirm that my Router was within the warranty. After this was done, I would have to call them back and PAY for the "Extended Tech Support," since their computer showed that my router was out of the 90 day free support period (again, it was only a month old). If this return call to tech support proved that my router was defective, I would then get an RMA and have to either ship the defective router to India at my expense and wait three weeks for them to ship a refurbished replacement unit back, or pay them $30 to have a replacement shipped to me first, then ship the defective unit back to them at my expense.***SOLUTION*** - I returned the router and bought another brand. In searching the Internet, I found that the equivalent D-Link model (the DI-624) has strikingly similar problems so I bought a Linksys and have been happy thus far. I agree with the reviews that the Linksys is not quite as foolproof to set up, but it's worked great for two days now. We'll see....

This review is from: NETGEAR WGT624NA Wireless G Firewall RouterThat's my observation. Ever since I installed this as a replacement for my D-Link DI-764, I noticed a drop in performance - downloading web pages and such. I thought it might just be some slowness to my cable provider but the problem persisted - Upon tinkering, I noticed that performance went from 1300-1700 to 2600-2900 Kbps when I disabled the router's Stateful Packet Inspection. That's a pretty big performance hit for SPI (in my book). Other than that, it's delightful and the wireless works great, can't use 108 much since it only works on channel 6 and my neighbor laid claim to channel 6 a long time ago....

This review is from: NETGEAR WGT624NA Wireless G Firewall RouterI bought this router to replace a Netgear MR814 v1 that I outgrew. Right out of the box, this router wor...




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